Terms and conditions

With the publication in the Official Gazette 58/2014 of the Legislative Decree n. 21 of "implementation of the European Directive 2011/83/EU on consumer rights, which amends directive 93/13/EEC and repeals directives 85/577/EEC and 97/7EC", from 13 June 2014, the Consumer Code undergoes substantial transformations relating to distance contracts and contracts concluded at a distance (telephone, internet, etc.), therefore also to online purchases, or concluded away from commercial premises. The new legislation applies to contracts concluded between a professional and a consumer for an amount equal to or greater than 50.00 euros (currently 26), provided that payments of less than 50 euros are not part of the payment for the same stipulated contract between the contractual parties themselves. The possibility for professionals to offer more favorable conditions to the consumer remains unaffected .

It should also be noted that the new legislation concerns only consumers - natural persons - and not micro-enterprises even though they are included in the protections provided by the consumer code.

 

1. CONFIDENTIALITY OF DATA AND INFORMATION ON THE PROCESSING OF PERSONAL DATA
 
Pursuant to art. 13 of Legislative Decree 196/03 (Privacy Code), your personal data, given to us in the stipulation of commercial relations, are subject, on our part, to computerized and/or manual treatments, for the following purposes:

a) Compliance with the law related to civil, tax and accounting regulations; administrative management of the relationship;
b) Technical support and technical information regarding the products and services purchased by you; verification of user satisfaction;

We specify that the processing of data for the purposes indicated in point

a) b) is mandatory and essential for the correct execution of orders and contracts.

It is your faculty to exercise the rights pursuant to art. 7 (Right of access to personal data and other rights) of Legislative Decree 196/03.

The data controller is:

Misterbarche.it © - by E-COMM PROJECT SRL, Via Caldera 21, Building F, 20153 Milan, IT PI 12501140961


E-mail: ecommprojectagency@gmail.com in the person of its legal representative.

To exercise the rights provided by the art. 7 of Legislative Decree 196/03, you must send a written request
addressed to the Data Processor.

Subscribing to misterbarche.it implies acceptance of the obligation to provide sincere and truthful personal information. To register on our site you must be of legal age.

The absence of the requested personal information implies the automatic cancellation of the order. The communication of false or untruthful information is contrary to these General Conditions of Use.

In particular, misterbarche.it specifies that the personal data provided by its customers will not be used for the purposes of commercial information or for sending advertising material or for carrying out market research or interactive commercial communication, unless following the prior expression of the consent from the Customer .

The images sent to us will remain on our servers for 15 days from the date of sending.

 

 
2. PRICES
 
The sales prices indicated on the site are expressed in euros including VAT, without taking into account shipping costs. The latter, if any, are always charged to the user and are invoiced upon validation of the order, as a supplement to the selected products.
 
misterbarche.it reserves the right to change prices without notice, but undertakes to apply the prices in force (ie those indicated on the site) at the time of the order, excluding calculation errors in the checkout system.
 
3. DELIVERIES AND SHIPPING
 
The product will be delivered to the address indicated at the time of order confirmation.
 
The delivery times expressed on the site are indicative and depend on the products chosen and can be modified at any time and are not to be considered binding in any way for misterbarche.it .
 
 
We remind you that in the same order it is possible to insert different products but in the case of the presence of multiple different products it could be required a few more days for the evasion.
 
Shipments are made with SDA/CRONO/TNT/GLS/BRT/ FERCAM express courier within 24/48 hours (islands excluded) for the islands the estimated time is 48/72 hours.
 
 
Upon delivery of the goods, the Customer is required to check:

  • that the number of packages delivered corresponds to what is indicated in the transport document.
  • that the packaging is intact and not altered even in the closing tapes.

In the event of tampering and/or breakage, the Customer must immediately contest the shipment and/or delivery by placing the wording " GOODS INSPECTION RESERVE " on the signed copy of the delivery document to be returned to the courier or other operator.

The Customer is required to report any damage within 7 (seven) days of receipt of the goods, by registered mail in advance by fax or by mail to the following addresses

For each delivery order, the Customer is required to specify at least one telephone number to allow the express courier to contact him in the event of delivery difficulties; if the delivery is not successful for reasons not attributable to Misterbarche.it © - by Misterbarche.it © - by E-COMM PROJECT SRL, Via Caldera 21, Building F, 20153 Milan, IT PI 12501140961 or to the express courier for 2 consecutive passages, the costs of custody or redelivery will be charged as quantified by the express courier or it will be possible to collect the product at the courier's sorting point.

 
4. PAYMENTS
 
Order payments can be made via PayPal, credit card (MasterCard, Visa, Visa Electron or American Express), bank transfer, or cash on delivery.
 
Online payment by credit card is protected by a very effective data encryption system served by Pay Pal. Under no circumstances will misterbarche.it be in possession of your credit card data.
 
Any refunds are always made by misterbarche.it by bank transfer or pay pal
 
 
5. BILLING
 
Unless otherwise specified by the buyer when completing the order, the invoice will be sent by e-mail within 15/20 working days following the sale.
 
6. RIGHT OF WITHDRAWAL / SATISFIED OR REFUNDED

It is possible to cancel an order within 1 hour of conclusion by contacting Customer Service.

misterbarche.it recognizes the right of withdrawal as required by current legislation Legislative Decree 206/2005 .
The deadline for making use of this right is 14 working days within which the Customer is required to notify us:

  • by registered letter with return receipt to the address: Misterbarche.it © - Misterbarche.it © - of E-COMM PROJECT SRL, Via Caldera 21, Building F, 20153 Milan, IT PI 12501140961
  • by phone or fax at 081.1817.2270
  • by e-mail through our contact form or at ecommprojectagency@gmail.com

Important. In the letter requesting to exercise the right of withdrawal, it is necessary to indicate the details of a bank or postal current account to re-credit the amount due (CIN Code, ABI Code, CAB Code, Account Number, IBAN, Account Holder )
To exercise the right of withdrawal it is necessary that:

1. the customer expresses his will to exercise the right of withdrawal in the manner described above
2. the purchased good is intact and returned in its original packaging
3. the goods must be returned together with a copy of the purchase document or the accompanying invoice or receipt for the products purchased.
4. the product is returned within the times and in the manner described above. The delivery costs are charged to the customer.

Once the goods arrive at our warehouse, they will be examined to assess any damage or tampering not caused by transport.

After checking the integrity of the goods, we will re-credit the amount already paid by bank transfer to the current account you communicated to our Customer Service.

The refund concerns all the sums paid and will be made no later than 14 days from receipt of the goods, to credit the customer with the amount paid by BANK TRANSFER. The only costs charged to the customer are those relating to the return of the product. In the event that the user opts for the replacement of the product, the costs of sending the new product will be at his expense.
 
 

  • 7. WARRANTY

    All products are guaranteed by the manufacturer for 2 years, as evidenced by the date on the invoice or on the tax receipt, the guarantee is European.
  •  
    8. LIABILITY
     
    The user of the site is aware that he connects and uses the services offered by the site at his own risk. misterbarche.it cannot under any circumstances be held responsible for direct or indirect damages (financial, pecuniary, economic losses) suffered by a user or third parties due to connection to the site, the impossibility of accessing it, the good or bad functioning of the same.
     
    What has been said applies in particular to damages that could be caused by the presence of inaccurate contents or errors, by slowness or interruption of data transmission, by the loss, disappearance or alteration of data, by viruses, whatever their origin, by third party intrusion, and, in general, from the use of our site or the inability to use it.
     
    misterbarche.it guarantees to always do everything necessary to ensure the availability of the site's services. However, for technical reasons, a momentary interruption of services is always possible. misterbarche.it will do its best to inform its customers as best as possible about the nature and duration of such interruptions, but in no case can it be held responsible for the unavailability of its services. moreover, misterbarche.it cannot guarantee the reliability and quality of the Internet network outside its premises.
     
    misterbarche.it has a very powerful infrastructure for storing data (personal information, photos, etc.). This infrastructure should make it possible, even in the event of a serious failure, to recover all of the data received. However, misterbarche.it cannot be held responsible in the event of a partial or total loss of data; the user is invited to always keep his own protection of the data sent. The processed images are deleted from the misterbarche.it server within 15 days following the order.
     
    In the event of loss or damage to the media containing the data, misterbarche.it will limit itself to replacing the media with a virgin product of equivalent quality. The user is solely responsible for the communications and uploading of data on the site made by him.
     
    The indication of links to other sites is made as a convenience for the user. misterbarche.it cannot under any circumstances guarantee the content of the aforementioned sites and cannot under any circumstances be held liable in the event of complaints or direct or indirect damages caused, to a user or to third parties, by the content of such sites.
     
    9. PROMO CODES
     
    The promotional codes corresponding to a trial offer (proposed by one of our partners), or similar, cannot be combined with other trial offers, unless otherwise indicated in the description of the offer.
     
    Promotional codes are valid only for the products listed on the site. A promotional code corresponding to a trial offer can only be used once per household (same name, same address) and is non-refundable. Multiple promotional codes cannot be combined on the same order.
     
    To benefit from the discount linked to a promotional code, it is mandatory to enter the code in question in the space provided when validating the order. In case of forgetfulness by the user, it will not be possible to cancel the order, or renew it to take into account the reduction, in the event that the same has already been processed. A promotional code is only valid for the period indicated in the description of the corresponding offer.
     
    10. USE OF THE SERVICES
     
    At the time of registration, the user must provide name, surname, complete postal address and e-mail address. The user undertakes to provide only truthful and correct personal information. The services of misterbarche.it are intended exclusively for personal use.
     
     
    11. PRODUCT INFORMATION
     
    The photographs on the site to illustrate the products do not enter into the contractual field and therefore cannot be the source of any type of commitment on the part of misterbarche.it . The technical data sheets and product descriptions are communicated to misterbarche.it by its partners or suppliers; misterbarche.it therefore declines any responsibility for the truthfulness of their content.
     
    12. GOVERNING LAW
     
    All contracts stipulated with us are subject to Italian law, for any dispute the court of domicile (or residence) of the consumer will be competent.

7Pixel Srl, in the person of its pro tempore legal representative, is appointed responsible for the processing of User data (email address) for the management of requests for comments within the Trusted Program of the site www.trovaprezzi.it